Contact
Send me a message
This goes straight to me. zeko is a one-person project and I'm in Vietnam (UTC+7), so expect a reply within a day or two rather than in minutes.
If something is broken
Include these and I can usually find it on the first try:
- The address of your site, or the link to the page that went wrong
- What you clicked, and what happened instead of what you expected
- Phone or computer, and which browser
- A screenshot, if the problem is something you can see
Refunds
Those have their own form, because I need the payout details with the request. It's on the refunds page.
Deleting your account
You can delete any site yourself from the dashboard. For the whole account and everything in it, send a message here with the topic set to Account and I'll wipe it. The privacy page covers what gets stored in the first place.
Asking for a trial
There's a button for that on the home page once you're signed in. Trials are approved by hand, so it isn't instant.
Prefer email?
support@zeko.lol works too. The form is better for bug reports, because it tags the topic and I can keep track of what's still open.